Frequently Asked Questions

Can I wax PPF?

Since Scotchgard Pro is maintenance free, waxing is not required. However, you may use any type of dye-free synthetic or carnauba wax on your PPF. Do not use any waxes that contain dyes or polishing compounds on your film. Do not use any kind of high-speed buffer on your film.

What can I use to wash my car?

You can wash your car as you normally would. Do not use any tools or cleaners that you would not normally use on vehicle paint, and do not use solvents on the film. You may have the vehicle professionally washed at a full service car wash. You may also use a self service car wash, but you must exercise care not to use a high pressure sprayer against any exposed edges of film.

How soon can I wash my car after applying PPF?

It is recommended that you wait a minimum of 24 hours before washing your vehicle.

What is covered by the warranty?

PPF is warranted against defects in material and manufacture -including yellowing, bubbling, or cracking -for a period of 7 years from date of purchase. This warranty does not apply to damage caused by misuse, accident, or ordinary wear, nor does it apply to dent,; caused by physical impact of rocks or road debris.

How long to I have to wait after my vehicle is painted before I can have the film installed?

3M recommends waiting for a minimum of two weeks before applying film to a newly painted surface. In some cases, the paint manufacturer may recommend longer cure times. Note that PPF warranty is only valid when applied to OEM paint, and not aftermarket paint.

Will it protect my vehicle if I run into something?

PPF is designed to protect your vehicle from minor chips and scratches resulting from daily wear and tear, and is not meant to protect the finish in any way from collision, nor is it warrantied for this purpose. However, in some cases the product has protected the vehicle from damage resulting from very minor collision.

Can PPF be removed?

PPF is meant to be a permanent application, but it is also designed to be safely removed when necessary.

Are there any ways that Pinnacle is a better choice over Photosync or Crystalline?

Pinnacle has a few key advantages over higher-end films: • It is available in darker shades • It has a neutral, non-reflective appearance that matches all types of automotive glass very well • It has a better warranty, that is, the warranty is transferable

I thought all window tint was basically the same.

There are a many different types of automotive window tint available on the market. At TGC, we carry three main types of film. 1. Dyed film. i.e Formulaone Classic Dyed film is essentially sheets of clear plastic that have been colored to achieve a certain level of darkness. While these still provide good UV protection and glare control, they do very little to block heat. 2. Ceramic film. i.e. Formulaone Pinnacle These are similar to dyed film, except they add a separate layer of ceramic material that blocks heat much more effectively, and will thus greatly improve the comfort level of your car's interior. They also block slightly more UV. 3. IR Film. i.e 3M Crystalline and Prestige Spectra Photosync.There are several different types of IR films, and they are made in many different ways. Usually, the way the films are made as well as what materials are used is proprietary, and a closely guarded secret (like the recipe for Coca Cola). Essentially, these are doing something similar to ceramic film, that is, blocking more heat. But these films outperform ceramic, allowing very high heat rejection in very lightly shaded film. There are also metallized films, which typically use aluminum to block heat. While these films work very well, they may also interfere with radio signals, mobile devices, and vehicle electronics. Therefore, TGC no longer installs these types of window films.

Why does the film look strange around the dots on my glass?

The fixed (non-moving) windows of many vehicles have a black enamel paint border around the edges of the inside surface of the glass. This enamel serves two purposes. The first is that it provides a surface for glueing this window into place on the vehicle, and the second is that it hides this glue. Since this enamel is on the interior surface of the glass, it causes the interior surface to be slightly uneven, and can lead to a slight airspace between the film and the glass. Generally, this uneven appearance is very minimal, but unfortunately there is no way to prevent this from happening.

What does the warranty cover?

Your film is guaranteed for life against fading, color change, cracking, peeling, bubbling, and other defects. In other words, if the film changes on its own in any way, it is covered by the warranty. The warranty does not cover damage, either from abuse or day to day wear and tear.

My pets like to put their paws and nose on the windows. Will that hurt the tint?

You will want to ensure that they are not scratching at the windows with their claws, since this will likely damage the film (and the glass too!), but pawprints, noseprints, slobber, etc. will not harm the film and is easily cleaned.

Is it possible to scratch the film?

While the film is quite scratch resistant, it is not scratch proof. Normal usage will not harm the film, but you will need to be careful with sharp or metal objects (like keys or seatbelts), as these may damage the film.

Will there be any gaps between the edge of the film and the edge of the glass?

There will be no visible gaps on any edges, with the exception of the top edge when the window is rolled down. For the top edge, the film is finished to within 1 mm of the edge of the glass.

Do you remove door panels?

To prolong the life of the film, we install it to a point past the edges of gaskets and window seals. On most cars, this requires removal of the bottom weather seal on the inside of the vehicle, which can usually be done without any additional disassembly. In most other cases, we may loosen the door panel without completely detaching it to remove this seal.

Do you remove windows to install the tint?

Modern techniques allow us to achieve a seamless install without removing windows except on certain, very specific vehicles. Even then, it is usually only certain windows that require removal.

Will removing tint harm my antenna or damage my glass?

As long the film was installed properly, there is virtually no risk to damaging the antenna when removing film, even if the film is old and in poor condition. If the film was installed by someone other than TGC, we cannot determine if any process done during the installation may have damaged the antenna/defroster. In the case of such pre-existing damage, we cannot guarantee that some additional will not occur during removal. However, even this scenario is extremely rare. Removing tint will not damage the glass.

Will installing window tint on my back window harm my antenna?

Window tint is designed to be applied to windows with attached defrosters and antennae. Properly installed tint will not harm these in any way. Additionally, modern films are designed to work properly without interfering with the operation of the defroster and without interfering with your radio signal.

Which type of film is better/best?

In general, the more expensive films are going to be better, but you may have specific needs that lower cost films address better than higher cost films. Every automotive window tint we carry is backed by a lifetime warranty, so from a quality standpoint all of our films are excellent.

How dark can the tint be?

On the rear side windows and and rear-facing window, any darkness is allowed. On the front-side driver and passenger windows, any film installed must not darken the glass. You are allowed to have a strip of film in any darkness along the upper portion only of the windshield.

Do you have any other Questions for us?
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